The beauty of soft skills is that they're highly transferable. "For someone to be successful 10 years down the road, they need to be resilient and be able to reinvent themselves in different learning environments," she adds. She defines that term as the ability to acquire the skills, knowledge and mindset needed to be an engaged and productive member of the team. Humanity Works: Merging Technologies and People for the Workforce of the Future (Kogan Page, 2018). While most people are hired for their technical abilities, their soft skills give them "career durability," says Alexandra Levit, a workforce futurist and author of The Future of Work 2021: Global Hiring Outlook reported that when employers were asked to name the top skills they want in employees, they cited soft skills such as dependability, teamwork/collaboration, flexibility and problem-solving. Perhaps realizing this, many employers are prioritizing soft skills during hiring. According to LinkedIn'sĢ019 Global Talent Trends report, 89 percent of recruiters say when a hire doesn't work out, it usually comes down to a lack of soft skills. There are many ways a lack of soft skills such as dependability, time management and critical thinking can derail an employee with solid technical skills. Think of it this way: A talented graphic designer might wow people with her creations, but if she constantly misses deadlines or doesn't listen to feedback-leading to costly project delays or upset clients-her career might stall.
To become a stellar employee or an admired leader requires an arsenal of skills that are harder to measure but critical to success.ĭubbed "soft skills," they are behaviors, personality traits and work habits, such as collaboration, critical thinking, perseverance and communication, that help people prosper at work. Being gifted at performing the technical aspects of a job can take an employee only so far.
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